Last updated: 20.10.2025

This Privacy Policy explains how CREATE FILMS LTD (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website https://createfilmsltd.com and use our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the guidance of the Information Commissioner’s Office (ICO).

 

1. Who We Are

• Legal Name: CREATE FILMS LTD

• Registered Address: 19 Saxon Square, Thame, United Kingdom, OX9 2FS

• Email: zak@storiesfromearth.org

• Registered in: United Kingdom

We are the data controller responsible for your personal data.

 

2. Personal Data We Collect

We only collect the personal data necessary to provide our services. This includes:

• Name

• Email address

• IP address (automatically collected when you submit a form)

We collect this information when you voluntarily submit it through our contact form on the website.

 

3. How We Use Your Personal Data

We use your personal data to:

• Respond to your inquiries

• Manage bookings and provide the services you request

• Communicate with you about your request

We do not sell or share your data with any third parties.

 

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: to provide the services you request through the website.

• Consent: when you voluntarily submit information via the contact form.

 

5. Cookies and Tracking

We do not use cookies or analytics tracking on this website.

 

6. Third-Party Services

We use the following third-party service to manage email communication:

• Brevo (email service provider) — your data may be stored in the EU.

This provider complies with applicable data protection laws.

 

7. Data Storage and Retention

• Your data is stored securely in the EU.

• We keep your data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

• Once no longer needed, your data will be securely deleted.

 

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing of your data

• Withdraw consent at any time

To exercise these rights, please contact us at zak@storiesfromearth.org.

 

9. International Data Transfers

We do not transfer personal data outside the UK or EU.

 

10. Children’s Privacy

We do not knowingly collect or process personal data from minors or children.

 

11. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

CREATE FILMS LTD
19 Saxon Square, Thame, United Kingdom, OX9 2FS
Email: zak@storiesfromearth.org

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.